Who we are
UNIT GAMES LTDA, CNPJ 69.860.540/0001-41, headquartered at R. do Riachuelo, 105, Sala 0216, Edf. Círculo Católico, Boa Vista, CEP 50050-400, Recife/PE, Brazil, is the controller of the data covered by this policy. It applies to the website https://unitgames.com.br, the email address info@unitgames.com.br, the company's official profiles and, where common, our games. It follows Brazil's General Data Protection Law (Law 13.709/2018, "LGPD"), the Brazilian Internet Civil Framework (Law 12.965/2014) and the Digital Statute of Children and Adolescents (Law 15.211/2025).
Each game has its own policy with details on each type of data. MU Unit's is at muunit.com/privacidade. For a specific game, the game's policy prevails.
Data protection officer: by email at info@unitgames.com.br, with the subject "Privacy".
This website
- It has no sign-up, login or forms, and we do not ask for personal data to browse it.
- It uses no cookies, audience analytics or advertising pixels. See the Cookie Policy.
- Cloudflare, which hosts the website, processes your IP address, browser and the requested page to deliver content and protect against attacks. We do not create our own visit logs.
- The language is picked from what your browser reports at that moment and is not stored.
When you contact us
If you write to us, we process your email address, the name shown with it and whatever you send, including attachments. We use this data to reply and to keep a record of the conversation.
Data in our games
Players create an account on the game's website. In short, in MU Unit we process:
- registration: name, CPF or ID document, date of birth, email, login and phone number, if provided;
- acceptance of the Terms, with version, date, time, IP address and channel;
- account use: sessions, IP address, approximate location from the IP address, browser or app, and account activity;
- device: an irreversible code (hash), game and system version, performance and network measurements;
- gameplay: characters, items, trades, purchases, events, penalties and chat messages for moderation;
- anti-cheat protection: suspicious programs and files found while the game is open;
- payments and invoices: amounts, dates, receipts and the address requested at the first contribution;
- voice: transmitted in real time and not recorded; we keep acceptances, moderation actions and reports;
- AI and support: questions asked to the AI, tickets and emails;
- browsing on the game's website: our own visit measurement, and Google, Meta and TikTok cookies to measure audience and ads.
The full list, with cookies and the retention period for each type of data, is at muunit.com/privacidade.
Social networks and messages
When you contact an official profile on Instagram, Facebook, WhatsApp, X, TikTok, YouTube, Twitch or Discord, we receive what the platform shows, such as your public name, your WhatsApp number and the message you sent. We use it to reply and moderate. Each platform handles your data under its own rules.
Why we use data and on what legal basis
- Replying to contacts and requests: performance of a contract or pre-contractual steps, and legitimate interest.
- Creating and maintaining accounts and games: performance of the contract.
- Security and fighting cheating, fraud and abuse: legitimate interest, player protection and the regular exercise of rights.
- Payments, invoices and record keeping: performance of the contract and compliance with legal obligations.
- Protecting children and adolescents: compliance with legal obligations.
- Understanding how our services are used and improving them: legitimate interest.
We do not sell personal data.
Who we share data with
We use suppliers that process data on our behalf, only to make the service work:
- Cloudflare: hosting, files, protection and email;
- Hostinger: game and voice servers and database, in Brazil;
- OVH: email server;
- payment processors: charges, refunds and withdrawals;
- Google, Meta and TikTok: posts on official profiles and ad measurement on game websites;
- accounting: tax and payment data needed for bookkeeping and invoices.
Some of these services process data outside Brazil. We choose suppliers with protection guarantees compatible with the LGPD.
We hand data to authorities when required by law or court order, and we report to the authorities any content involving the exploitation of children or adolescents.
How long we keep data
- Emails and support: as long as needed to resolve the matter and, if it involves a right or obligation, for the legal period.
- Game and account data: while the account exists or until you request deletion, within the periods in the game's policy.
- Access logs: at least 6 months, as required by the Brazilian Internet Civil Framework.
- Payment records and tax documents: for the period required by law, generally up to 5 years.
Security
The website uses an encrypted connection (HTTPS) and receives no personal data from visitors. In our games, we restrict administrative access and encrypt secrets.
If a security incident could cause significant risk or harm, we notify the affected people and Brazil's National Data Protection Authority, as the LGPD requires.
Your rights
Under the LGPD, you may request at any time:
- confirmation that we process your data, and access to it;
- correction of incomplete, inaccurate or outdated data;
- anonymization, blocking or deletion of unnecessary data or data processed unlawfully;
- data portability;
- information about who we share data with;
- review of decisions made solely by automated means;
- deletion of data and closure of the account, except for records the law requires us to keep.
Send your request to info@unitgames.com.br. We reply within 15 days. To delete your account, see Delete account and data. You may also complain to Brazil's National Data Protection Authority (ANPD).
Children and adolescents
This website is not directed at children. Each game states its minimum age in its own Terms, and MU Unit is currently intended for adults aged 18 or over. See Child safety.
Changes to this policy
When this policy changes, the date and version at the top of this page change too.
If translations differ, the Portuguese text prevails.